Protecting your investment and saving you money

AV One’s AV maintenance services are delivered by the most experienced teams in AV, from our Help Desk support staff to the dedicated field service engineers working at our client sites. Together, they’re relied on by organisations throughout the UK and renowned as being a dependable support resource to our clients. We’ve made it our business to deliver effective, long-term protection for your investment, extend the working life of your AV systems and to save you money.

This outstanding support resource is designed to offer tailored preventative and reactive maintenance protection that’s there to keep your AV systems running at peak performance for longer and to fix them fast when things go wrong, wherever, whenever.

Preventative AV Maintenance gives you:

Regular Preventative Maintenance Visits (PMVs)
Repair Management
Projector Lamp Assessments
Asset Management
Full reporting and agreed Key Performance Indicators (KPIs)

Reactive AV Maintenance gives you:

Immediate, 24/7 telephone help desk telephone support and online technical assistance
Tailored SLAs offering onsite call-outs with fixed 4-8hr response times in and outside working hours
Fault Resolution
Loan Equipment
Full reporting and agreed Key Performance Indicators (KPIs)

Talk to our AV Maintenance team for complete peace of mind for your AV systems.