Aberdeen based audiovisual specialist AV One Solutions have been named winner of the Customer First category at the Northern Star Business Awards 2026, recognising their commitment to delivering outstanding service and long-term value for clients.
The award celebrates businesses that can demonstrate how a customer-focused strategy drives growth, improves performance and strengthens relationships through effective leadership and engagement.
Established in 2016, AV One provides audiovisual solutions across workplaces, events and specialist environments throughout the UK. Now marking its 10-year anniversary, the company has built a strong reputation for reliability and service, working with over 150 clients and developing long-term partnerships built on trust and consistency. Reaching this milestone while being recognised for its customer-first approach makes the award particularly meaningful for the business.
Its growth has been largely driven by recommendations, with more than a third of new business generated through word of mouth in the past year alone.
Speaking after the win, Graeme McGuire, Managing Director said:
“Winning this award is a proud moment for the whole team. Our focus has always been on doing the right thing for our customers, building strong relationships and delivering solutions that genuinely work for them.
We see ourselves as an extension of our clients’ teams and this recognition reflects the effort our people put in every day to make that happen.”
Recent projects have included large-scale workplace installations designed to enhance collaboration and communication, with a strong focus on reliability, usability and long-term value.
The Customer First award highlights AV One’s consistent approach to service, from initial consultation through to delivery and ongoing support, ensuring clients receive dependable solutions tailored to their needs.